Feedback & Complaints

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Wizit is here to help. If we haven't lived up to your expectations, we probably haven't met our own high standards and we would like to know about it.

If you were impressed by your experience, we love sharing the feedback with our Team Members, so please tell us how Wizit helped you.

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System.InvalidOperationException: Could not find the surface controller of type PurcellYoon.PYContactForm.Controller.ContactFormController
   at Umbraco.Web.HtmlHelperRenderExtensions.BeginUmbracoForm(HtmlHelper html, String action, Type surfaceType, Object additionalRouteVals, IDictionary`2 htmlAttributes, FormMethod method) in D:\a\1\s\src\Umbraco.Web\HtmlHelperRenderExtensions.cs:line 595
   at Umbraco.Web.HtmlHelperRenderExtensions.BeginUmbracoForm[T](HtmlHelper html, String action, Object additionalRouteVals, Object htmlAttributes) in D:\a\1\s\src\Umbraco.Web\HtmlHelperRenderExtensions.cs:line 568
   at ASP._Page_Views_MacroPartials_ComplaintsForm_cshtml.Execute() in C:\inetpub\wizitpay\WizitMoney Website_1.0.0.304\Views\MacroPartials\ComplaintsForm.cshtml:line 78
   at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
   at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()
   at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage)
   at Umbraco.Web.Mvc.ProfilingView.Render(ViewContext viewContext, TextWriter writer) in D:\a\1\s\src\Umbraco.Web\Mvc\ProfilingView.cs:line 25
   at Umbraco.Web.Mvc.ControllerExtensions.RenderViewResultAsString(ControllerBase controller, ViewResultBase viewResult) in D:\a\1\s\src\Umbraco.Web\Mvc\ControllerExtensions.cs:line 80
   at Umbraco.Web.Macros.PartialViewMacroEngine.Execute(MacroModel macro, IPublishedContent content) in D:\a\1\s\src\Umbraco.Web\Macros\PartialViewMacroEngine.cs:line 98
   at Umbraco.Web.Macros.MacroRenderer.<>c__DisplayClass17_0.<ExecuteMacroOfType>b__0() in D:\a\1\s\src\Umbraco.Web\Macros\MacroRenderer.cs:line 342
   at Umbraco.Web.Macros.MacroRenderer.ExecuteProfileMacroWithErrorWrapper(MacroModel macro, String msgIn, Func`1 getMacroContent, Func`1 msgErr) in D:\a\1\s\src\Umbraco.Web\Macros\MacroRenderer.cs:line 313
   at Umbraco.Web.Macros.MacroRenderer.ExecuteMacroWithErrorWrapper(MacroModel macro, String msgIn, String msgOut, Func`1 getMacroContent, Func`1 msgErr) in D:\a\1\s\src\Umbraco.Web\Macros\MacroRenderer.cs:line 272
   at Umbraco.Web.Macros.MacroRenderer.ExecuteMacroOfType(MacroModel model, IPublishedContent content) in D:\a\1\s\src\Umbraco.Web\Macros\MacroRenderer.cs:line 339
   at Umbraco.Web.Macros.MacroRenderer.Render(MacroModel macro, IPublishedContent content, IDictionary pageElements) in D:\a\1\s\src\Umbraco.Web\Macros\MacroRenderer.cs:line 245
   at Umbraco.Web.UmbracoComponentRenderer.RenderMacro(IPublishedContent content, String alias, IDictionary`2 parameters) in D:\a\1\s\src\Umbraco.Web\UmbracoComponentRenderer.cs:line 131
   at Umbraco.Web.UmbracoComponentRenderer.RenderMacro(Int32 contentId, String alias, IDictionary`2 parameters) in D:\a\1\s\src\Umbraco.Web\UmbracoComponentRenderer.cs:line 102
   at ASP._Page_Views_Partials_grid_editors_Macro_cshtml.Execute() in C:\inetpub\wizitpay\WizitMoney Website_1.0.0.304\Views\Partials\grid\editors\Macro.cshtml:line 15
   at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
   at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()
   at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage)
   at Umbraco.Web.Mvc.ProfilingView.Render(ViewContext viewContext, TextWriter writer) in D:\a\1\s\src\Umbraco.Web\Mvc\ProfilingView.cs:line 25
   at System.Web.Mvc.Html.PartialExtensions.Partial(HtmlHelper htmlHelper, String partialViewName, Object model, ViewDataDictionary viewData)
   at ASP._Page_Views_Partials_grid_editors_Base_cshtml.Execute() in C:\inetpub\wizitpay\WizitMoney Website_1.0.0.304\Views\Partials\grid\editors\Base.cshtml:line 20

If you remain dissatisfied, you can contact our Customer Care team by:

A notification will be sent to you within 24 hours to confirm the receipt of your complaint.

Your complaint will be investigated by a Customer Care Officer and a written response will be provided to you.

If you have any questions or concerns about our findings, or if you require further information or clarification from us, please do not hesitate to contact the Customer Care team on 1300 768 621. Our business hours are from 8:30am – 5:00pm, Sydney time. We are closed on national Australian public holidays.

If you are dissatisfied with the outcome reached with our Customer Care team, you can go to our external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA), for a free and independent dispute resolution service.

AFCA’s service does not cost you anything and they will help resolve the complaint.

You can contact AFCA by calling 1300 56 55 62, or through AFCA’s website (www.afca.org.au.) or by writing to: AFCA, GPO Box 3, Melbourne VIC 3001